You should contact the device manufacturer for support. IOError: Failed to access files in the main memory of your device. Underlying error: Operation not permitted: u'/Volumes/Kindle/driveinfo.calibre'įile "site-packages/calibre/gui2/device.py", line 90, in runįile "site-packages/calibre/gui2/device.py", line 473, in _get_device_informationįile "site-packages/calibre/devices/usbms/driver.py", line 163, in get_device_information If you device has a "Reset to factory defaults" type of setting somewhere, use it. Common fixes are: try a different USB cable/USB port on your computer. calibre, version 4.17.0ĮRROR: Error: Error communicating with deviceįailed to access files in the main memory of your device. Calibre tells me that the "Amazon Kindle is detected" however also get a pop up saying "Error communicating with Device. Went to load books today and am getting a fault message. We have been using both the Kindles and Calibre successfully for many years, maybe 8 or 9 in total. We have multiple Kindle readers and use Calibre as a library source.
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